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❑ PROVA DE LÍNGUA INGLESA: FEPESE-2019-TESTE ABEPRO-05/04/2019.
❑ ORGANIZADOR: http://testeabepro.fepese.org.br
❑ ESTRUTURA-PROVA:
➭ 20 Multiple Choice Questions / 5 Options Each Question.
➭ Text – Operations management (20 questions)
❑ GABARITO:
01-A, 02-C, 03-E, 04-C, 05-E
06-E, 07-C, 08-A, 09-E, 10-D
11-B, 12-B, 13-C, 14-D, 15-E
16-B, 17-D, 18-A, 19-D, 20-A
➧ PROVA:
➧ TEXT:
Operations management is important. It is concerned
with creating the products and services upon which
we all depend. And creating products and services is
the very reason for any organization’s existence, whether that organization be large or small, manufacturing or service, for profit or not profit. Thankfully, most
companies have now come to understand the importance of operations. This is because they have realized
that effective operations management gives the
potential to improve revenues and, at the same time,
enables goods and services to be produced more
efficiently. It is this combination of higher revenues
and lower costs which is understandably important to
any organization.
Operations management is also exciting. It is at the
center of so many of the changes affecting the business world – changes in customer preference, changes
in supply networks brought about by internet-based
technologies, changes in what we want to do at work,
how we want to work, and so on. There has rarely
been a time when operations management was more
topical or more at the heart of business and cultural
shifts.
Operations management is also challenging. Promoting the creativity which will allow organizations to
respond to so many changes is becoming the prime
task of operations managers. It is they who must find
the solutions to technological and environmental
challenges, the pressures to be socially responsible,
the increasing globalization of markets and the difficult-to-define areas of knowledge management.
01 – (FEPESE-2019-TESTE ABEPRO)
The word whether in
“… , whether that organization be large or small,…”,
can be replaced, without
changing its meaning, by:
(A) even if
(B) even so
(C) because
(D) however
(E) furthermore
__Gabarito: (A)__
➧ RESOLUÇÃO RÁPIDA:
➧ SENTENÇA COMPLETA:
- And creating products and services is the very reason for any organization’s existence, whether that organization be large or small, manufacturing or service, for profit or not profit.
- E criar produtos e serviços é a verdadeira razão da existência de qualquer organização, NÃO IMPORTA SE ela grande ou pequena, manufatura ou serviço, com ou sem fins lucrativos.
- Contextualmente, a conjunção WHETER transmite a mesma ideia da expressão "EVEN IF" sinônima de "NO MATTER WHETER".
- Sendo assim a conjunção WHETHER pode pode ser substituída, sem alterar o seu significado, pela expressão "EVEN IF.
- Demais opções não fazem coesão no contexto.
(A) even if (NO MATTER WHETER)
(B) even so (NEVERTHELESS)
(C) because (FOR THE REASON THAT)
(D) however (DESPITE THIS, NO MATTER HOW)
(E) furthermore (MOROEVER)
➭ DICAS - ESTRUTURA QUE APRESENTA DUAS POSSIBILIDADES:
(1) WHETHER = EVEN IF = NO MATTER WHETHER – NÃO IMPORTA SE - Usado para dizer que algo definitivamente acontecerá ou não, seja qual for a situação.
(2) Both IF and WHETER are used in reporting questions which expect ‘yes’ or ‘no’ as the answer.
(3) WHETHER / IF ... OR ... – Estrutura que une duas frases/sentenças em contexto de DÚVIDA / INCERTEZA.
➧ TERMINOLOGIA TÉCNICA:
(2) MANAGEMENT (Definition: the activity of controlling and organizing the work that a company or organization does.) – good management (boa gestão) – bad management (má gestão) – senior management (alta direção) – top management (alta gerência) – middle management (gerência de nível médio) – careful management (gestão cuidadosa) – crisis management (gestão de crises) – environmental management (gestão ambiental) – practice management standards (padrões de gerenciamento de prática).
(3) MANAGEMENT (Definition: the activity or job of being in charge of a company, organization, department, or team of employees.) – business management. gestão empresarial) – the day-to-day management (a gestão do dia-a-dia) – corporate management (gestão corporativa) – centralized management (gestão centralizada) – strategic management (gestão estratégica) – management style (estilo de gestão) – management technique (técnica de gestão) – management strategy (estratégia de gestão) – top-down management style (estilo de gestão de cima para baixo) – management framework (quadro de gestão) – management structure (estrutura de gestão) – poor management (má administração) – management team (equipe de gerenciamento) – management of resources (gerenciamento de recursos) – stress management (gerenciamento de estresse) – asset management (gestão de ativos) – cash management (gestão de caixa) – customer management (gestão de clientes) – customer relationship management (gestão de relacionamento com o cliente).
02 – (FEPESE-2019-TESTE ABEPRO)
What can be inferred from paragraph 1 about
operations management?
(A) Creating services is the purpose for specific
organization’s existence.
(B) The importance of operations is due to the
understanding to improve revenues.
(C) The importance of Operations management
falls on creating products and services.
(D) Operations management only enables goods
and services to be produced.
(E) Lower revenues and higher costs are important
to all organizations.
03 – (FEPESE-2019-TESTE ABEPRO)
According to paragraph 1, why have companies
realized the effectiveness of operations management
only now?
(A) The main reason is that higher revenues can
make the products more expensive.
(B) For the reason that the concerning about the
creation of services for profit or not for profit
operations.
(C) Because the importance of operations management relays on the potential to improve revenues only.
(D) Because the production of goods and services
will be higher and more important to a few
organizations.
(E) Because it gives to the companies the potential to enhance revenues as well as to enables
products and services to be produce in a more
competent way.
04 – (FEPESE-2019-TESTE ABEPRO)
Choose the alternative with the correct synonym
of the word goods in
“…enables goods and services to
be produced more efficiently.”
(A) profits
(B) services
(C) products
(D) revenues
(E) good things
05 – (FEPESE-2019-TESTE ABEPRO)
What can be inferred from paragraph 2?
(A) The changes in the customer’s preferences are
due to the fact of the technological devices.
(B) Supply networks have been brought by operations management recently.
(C) The things we want to do at work depend on
the changes of business and cultural shifts.
(D) Cultural shifts have existed to reassure the
changes that affected the business world.
(E) The center of so many of the changes that
affected the business world is the fact that Operations management is stimulating.
06 – (FEPESE-2019-TESTE ABEPRO)
Choose the alternative with the correct synonym
of the word word Thankfully in
“Thankfully, most
companies have now come to…”.
(A) At last
(B) Gratefully
(C) Unfortunately
(D) Fortunately
(E) Luckily
07 – (FEPESE-2019-TESTE ABEPRO)
The word rarely in
“There has rarely been a time
when operations…”,
is closest in meaning to:
(A) never
(B) usually
(C) seldom
(D) hardly ever
(E) sometimes
08 – (FEPESE-2019-TESTE ABEPRO)
Choose the alternative which presents one of the
changes affecting the business world.
(A) Supply networks.
(B) Monthly revenues.
(C) Goods and services.
(D) Manager’s preferences.
(E) The way we buy devices using internet-based technologies.
09 – (FEPESE-2019-TESTE ABEPRO)
In paragraph 3, it is understood that operations
management is also challenging because:
(A) It promotes lower costs.
(B) It is the center of so many changes in the business world.
(C) It is concerned with the creation of goods and
services.
(D) It changes the way customers operate in the
internet.
(E) It promotes creativity.
10 – (FEPESE-2019-TESTE ABEPRO)
According to paragraph 3, it can be inferred that:
(A) Promoting the creativity is turning into the
prime task of operations managements.
(B) Challenging the creativity will permit operations to respond to so many changes.
(C) Environmental changes are management knowledge responsibility.
(D) To promote the creativity is turning into the
prime task of operations managers.
(E) The solutions to technological operations fall
on social globalization.
11 – (FEPESE-2019-TESTE ABEPRO)
Choose the alternative with the correct negative
form of
“operations management gives the potential to
improve…”
(A) operations management not gives the potential to improve…
(B) operations management doesn’t give the
potential to improve…
(C) operations management isn’t give the potential
to improve…
(D) operations management didn’t give the potential to improve…
(E) ” operations management has give the potential to improve…”
12 – (FEPESE-2019-TESTE ABEPRO)
What is the combination that is mentioned by the
writer in paragraph 1?
(A) Costs and products.
(B) Check-square Higher revenues and lower costs.
(C) Operations management and revenues.
(D) Larger and smaller organizations.
(E) Profit and not profit services.
13 – (FEPESE-2019-TESTE ABEPRO)
The preposition ’upon’, in paragraph 1, can be
replaced by which other preposition, without changing its meaning?
(A) by
(B) at
(C) on
(D) in
(E) above
14 – (FEPESE-2019-TESTE ABEPRO)
The word this, in
“This is because they have realized
that effective…”,
refers to:
(A) The improvement of revenues.
(B) The production of new efficient services.
(C) The comprehension of manufacturind goods.
(D) The comprehension of the importance of
operations.
(E) The need of creation of new products and
services.
15 – (FEPESE-2019-TESTE ABEPRO)
The underlined word in
“It is they who must find the
solutions to technological and environmental challenges…”,
is being used to express:
(A) an advice
(B) a solution
(C) a possibility
(D) a prohibition
(E) Check-square an obligation
16 – (FEPESE-2019-TESTE ABEPRO)
According to paragraph 3, what will promoting
the creativity allow organizations to do?
(A) They will change the prime task.
(B) They will respond to so many changes.
(C) They will find new solutions to any organization.
(D) They will define areas of knowledge
management.
(E) They will create changes in what we want to do
at work.
17 – (FEPESE-2019-TESTE ABEPRO)
The word challenges, in paragraph 3, is closest to
the meaning to:
(A) refusal
(B) question
(C) invitation
(D) difficult task
(E) instruction
18 – (FEPESE-2019-TESTE ABEPRO)
The underlined word in:
“It is they who must find
the solutions to technological and…” is being used as a:
(A) relative pronoun.
(B) personal pronoun.
(C) indefinite pronoun.
(D) possessive pronoun.
(E) demonstrative pronoun.
19 – (FEPESE-2019-TESTE ABEPRO)
The use of the apostrophe in the following sentence from paragraph 1 “…any organization’s existence,…” indicates:
(A) the contraction form of ‘has’.
(B) that the organization has its existence.
(C) the plural form of the word ‘organization’.
(D) that the existence belongs to any organization.
(E) the use contracted form of the verb ‘to be’.
20 – (FEPESE-2019-TESTE ABEPRO)
Read the following sentence and pay attention to
the underlined words:
“It is this combination of higher revenues and lower
costs which is understandably important to any
organization…”.
The adjectives underlined in paragraph 1, will be used
as the underlined words above in which alternative?
(A) larger / smaller
(B) largier / smalleir
(C) largerst / smallerst
(D) more large / more small
(E) the largest / the smallest